Transparent by design

What our installer listing checks mean

We do not use vague “trusted” labels. Each status describes a specific check we carried out; 472 current listings have F-Gas evidence checked.

Public listing

Factual business information was found on a public source, normally the installer’s own website. The business has not necessarily confirmed the listing.

Contact details checked

We manually checked that the stated website, telephone number or email address appeared to belong to the business on the date shown.

Owner-claimed listing

A representative demonstrated control of a business email address, website or other appropriate evidence and confirmed the listing information.

F-Gas evidence checked

We reviewed relevant certification evidence and recorded the date. This does not replace the customer’s own check before work begins.

Important: GOV.UK says people installing stationary refrigeration, air-conditioning and heat-pump systems containing F-Gas must hold the correct qualification. Ask the business which individual will perform the work and what qualification applies.

Corrections and removals

Every profile includes a correction link. Substantiated corrections and privacy-related removal requests are prioritised. Use the listing update form.